Privacy Policy

At Wetsoak.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and make purchases.

1. Information We Collect

When you visit or interact with WetSoak.com, we may collect the following types of information:

A. Personal Information (Provided by You)

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely by third-party payment providers)

B. Non-Personal Information (Collected Automatically)

• IP address
• Browser type and device information
• Website usage data (cookies, tracking pixels, and analytics tools)

2. How We Use Your Information

We use the collected data for the following purposes:

• Order Processing: To process transactions and ship products.
• Customer Support: To respond to inquiries and provide support.
• Marketing & Promotions: To send promotional emails (with your consent).
• Security & Fraud Prevention: To protect against unauthorized transactions and fraud.
• Website Improvement: To analyze trends and enhance user experience.

3. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These include:

• Essential Cookies: Necessary for site functionality.
• Analytics Cookies: Help us understand user behavior (Google Analytics, etc.).
• Marketing Cookies: Used for advertising and retargeting.

You can manage cookie preferences in your browser settings.

4. How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

• SSL Encryption for secure transactions.
• Restricted Access to personal information.
• Regular Security Audits to detect vulnerabilities.

5. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share data with:

• Payment Processors: To facilitate secure payments.
• Shipping Providers: To fulfill and deliver orders.
• Marketing Platforms: For advertising (Facebook Ads, Google Ads, etc.).
• Legal Authorities: If required by law or to protect our rights.

6. Your Rights & Choices

Depending on your location, you have the right to:

• Access, update, or delete your personal data.
• Opt-out of marketing emails (unsubscribe link included).
• Request data portability (EU customers under GDPR).
• Limit data processing (e.g., restrict cookie tracking).

To exercise these rights, contact us at info@wetsoak.com.

7. Third-Party Links & Services

Wetsoak.com may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

For questions about this Privacy Policy, contact us at:
📧 Email: info@wetsoak.com
📞 Phone: +370 601 66511